Creating custom digital guidebooks unique to your property.
Hand-held hospitality.
Your digital guidebook is an easy, cost-effective way to elevate your guest experience.
Answer questions guests didn’t even know they had
Improve guest satisfaction
Easily communicate all of your recommendations
Impress guests by your professionalism
Gone are the days of outdated binders or long emails nobody reads. All the information guests need will be right at their fingertips.
Key Features of Digital Guidebook
Enhanced Guest Experience. Guests will find information about your property, local attractions, house rules, restaurants, and emergency contacts to name a few, elevating their overall experience.
Time-saving. Your digital guidebook will save you time answering common questions or providing instructions repeatedly.
Customization. Your digital guidebook will be customized to match your property’s unique features and local area attractions. This customization can make guests feel more welcome and informed, showing how much you care.
Streamlined Communication. Not only will your app answer questions guests didn’t even know they had, they will be sure to not miss important information, such as check-out instructions or when to set out the trash.
Easy to Use and Share. Guests can easily access your digital guidebook from their smart phones or tablets. Your app is attached to a link, doesn’t require your guests to download anything, and is easy to share with the whole group.
Professional. Toss the 3-ring binder. Be done with the lengthy emails or 20-page pdf. Instead, impress your guests with a beautiful, easy-to-use digital guidebook individualized to your property right on their phone.
Your digital guidebook will lead to higher ratings and more bookings.
App icons are a unique way to showcase your property.
Included in Every Digital Guidebook
Up to 10 Categories, such as Welcome, Arrival Info, Before You Leave Home, Your Accommodation, & House Rules
Personalized icon unique to your property and location
Customized colors that complement your photos
Integration of up to 15 property photos and 10 videos.
Up to 30 local recommendations, integrated with Google Maps
Recommended Categories
Welcome / About Me
Before Leaving Home
Arrival Information including Check-In Instructions
Description of Property Amenities
Detailed Local Area Guide (Restaurants, Bars, Coffee, Attractions, Groceries, Medical)
House Rules / Safety
Departure Information including Check-Out Instructions
Local Weather (synced via Accuweather)
We will work together to determine the best categories and content for your unique property and needs!
Example Guidebooks
Hand-held Hospitality.
Glamping Guidebook to be completed soon!
Pricing
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Up to 10 categories, such as Accessibility, Check-in Instructions, House Rules, Safety, & Property Amenities
Up to 30 Restaurants, Breweries, Shops, and Attractions included in your Local Area Guide
Local Area Guide will be color-coded and linked to Google
Personalized icon and custom colors
Local Weather
Custom QR code from Touch Stay that guests can scan at your property to access your app
Discounts for multiple properties in the same geographica area
Half down to start, the remaining due at completion
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Did a new coffee shop open up? Do you want to add a new brewery to your Local Area Guide? Did your cleaners request a change in check-out instructions? We’ve got you covered!
$49 for up to 5 changes
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One year access to fully customized guidebook app
Guests have 24/7 access on their phones or tables
Billed directly through our hosting platform Touch Stay. $99/year for your first property, $50/year for your second. Additional discounts for subsequent proerties.
The bottom line: a digital guidebook will help you deliver an exceptional guest experience.
Hi! I’m Kiley, founder of Host Help and Airbnb enthusiast. I live in central Iowa with my husband and four children. We have two short term rentals - one in our hometown Ames and one in Clear Lake, Iowa. We’ve had overwhelming success with both properties, largely due to digital guidebooks. When I saw how much the app improved the overall guest experience, I decided I wanted to help other Hosts have that same success.
Meet Kiley
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